1 Overview & Data Controller
Mobile Plaza ("we", "our", "us", or "the Platform") operates the website (makeuser.com) and corresponding mobile applications. We serve as a specialized classifieds marketplace connecting mobile phone retailers, plaza vendors, wholesale traders, and individual consumers across Pakistan.
For the purposes of data protection regulations, Mobile Plaza is the designated Data Controller. This Privacy Policy governs all interactions with our web services, mobile APK, API endpoints, and messaging automation integrations.
2 Information We Collect
We collect information to deliver efficient marketplace operations and prevent fraudulent classified advertisements. The categories of data collected include:
A. Information You Provide to Us
- Shopkeeper Account Credentials: Shop name, shop number, plaza name, market location, owner full name, password (cryptographically hashed), and contact phone numbers.
- Device Inventory Listings: Mobile phone specifications including brand, model, internal storage, RAM, color, condition grade (e.g. 10/10 box pack), battery health percentage, PTA approval status (Official PTA, CPID, Non-PTA), demand price, and high-resolution photographs of the device.
- Inquiries & Support: Communications submitted to our support team or plaza administration.
B. Automatically Collected Technical Data
- Log and Device Data: IP address, browser type and version, language preferences, operating system, device screen resolution, access timestamps, and referring URLs.
- Usage Analytics: Pages viewed, search queries performed, filter parameters utilized, and session duration.
3 Google AdSense, DoubleClick & Cookie Policy
In strict compliance with Google AdSense and Google Publisher Policies, we transparently disclose how cookies and tracking technologies are deployed:
• Third-party vendors, including Google, use cookies to serve ads based on a user's prior visits to Mobile Plaza or other websites on the Internet.
• Google's use of advertising cookies (such as the DoubleClick DART cookie) enables it and its partners to serve targeted ads to our users based on their browsing history across the web.
• Users may opt out of personalized advertising by visiting Google Ads Settings. Alternatively, you can opt out of a third-party vendor's use of cookies for personalized advertising by visiting aboutads.info.
Session & Functional Cookies: We also utilize essential first-party cookies to manage secure shopkeeper logins, preserve filter selections, and maintain CSRF protection tokens. You can configure your browser to block or alert you about these cookies, but certain platform features (such as inventory management) may not function properly without them.
4 WhatsApp Channel & Meta Cloud API Synchronization
Mobile Plaza provides an automated "WhatsApp Channel to Website Profile Sync" feature. When a registered shopkeeper links their WhatsApp Channel or WhatsApp Business number:
- Webhook Ingestion: Inbound broadcast updates sent to the webhook are verified via cryptographic HMAC SHA-256 signatures and secure per-shop synchronization tokens.
- Strict Scope of Media: Only photos and accompanying captions explicitly published on the linked WhatsApp Channel are ingested to populate active classified ads. We do not access, read, or store personal private chats, call logs, or contacts.
- Idempotency & Processing: Inbound message IDs (
wam_id) are logged strictly to prevent duplicate advertisements and facilitate automated confirmation notifications.
5 Mobile Device Permissions (Google Play Compliant)
The Mobile Plaza Android Application requests specific device permissions strictly proportionate to its core functionality:
Used solely when a shopkeeper activates the camera to capture instant photographs of a mobile phone for an active classified ad.
Used solely to enable selecting existing device photographs from the user's gallery for upload to product listings.
* No background recording, location tracking, microphone capture, or contact harvesting is ever performed by our software.
6 How We Use Your Information
We process collected information based on the following legitimate operational purposes:
- To host and display mobile phone classified advertisements for prospective buyers.
- To facilitate direct communication between buyers and verified plaza shops via WhatsApp and direct telephony.
- To provide shopkeepers with POS receipt generation, revenue reporting, and inventory tracking tools.
- To authenticate shop logins and manage plaza subscription renewals.
- To protect the platform against fraud, stolen or illegal device listings, and technical security breaches.
7 Data Sharing & Non-Sale Pledge
Information is shared strictly under limited conditions:
- Public Marketplace Display: Listing details, shop name, shop address, and contact numbers are publicly visible to facilitate trade inquiries.
- Trusted Service Providers: Cloud hosting infrastructure (e.g., Hostinger VPS/cPanel) and content delivery networks acting strictly as data processors under contractual confidentiality.
- Legal Compliance: We may disclose data if required by law enforcement or competent judicial authorities of Pakistan (e.g. CPLC / FIA / PTA) to investigate stolen mobile phones or counterfeit merchandise.
8 Data Security & Storage Protocols
We deploy comprehensive technical and organizational safeguards:
- SSL/TLS Encryption: All data transmitted between your device and our servers is encrypted using modern TLS (HTTPS) protocols.
- Password Hashing: User account passwords are protected using industry-standard Bcrypt cryptographic algorithms and salted hashes. Plaintext passwords are never stored.
- Access Controls: Administrative panels are restricted behind authenticated session tokens and role-based permissions.
9 Your Privacy Rights & Account Deletion
Regardless of your geographical location, you possess full sovereignty over your personal data:
- Right to Review & Edit: Shopkeepers can modify or update their contact numbers, channel links, and listings at any time through the dashboard.
- Right to Deletion (Right to Be Forgotten): You may request the permanent deletion of your shop profile, active listings, and associated logs by contacting our administration or emailing makeusernest@gmail.com. Requests are completed within 7 business days.
10 Children's Privacy Protection (COPPA Compliance)
Mobile Plaza is designed for adult consumers and retail commercial operators. We do not knowingly collect, solicit, or store personal information from children under the age of 13 (or under 18 without parental/guardian consent). If we discover that a child has provided us with personal information, we promptly delete such records from our databases.
11 Modifications to this Privacy Policy
We reserve the right to amend this Privacy Policy periodically to reflect technological enhancements, operational changes, or evolving legal frameworks. When material changes occur, we will update the "Last Updated" date at the top of this document and notify registered shopkeepers via their dashboard banner.
12 Contact & Grievance Officer
If you have inquiries, complaints, or feedback regarding our privacy practices or data handling, please contact our compliance desk:
© 2026 Mobile Plaza. All Rights Reserved.